Happenings - Palmetto GBA

Augusta Operation celebrates 20 years of Railroad Medicare service with Palmetto GBA

This year, Palmetto GBA celebrates the 20th anniversary of the Augusta Operation and the phenomenal associates who have continued to provide excellent service to our Railroad Medicare customers for the past two decades.

Aspiring Leaders: Inaugural class of pilot program puts leadership skills to the test

This is the first installment in our Aspiring Leaders series, in which we highlight the inaugural class of this pilot leadership program.

CX honoree says understanding needs is key to providing superior customer service

The Customer Experience (CX) recognition honors Palmetto GBA associates who consistently go above and beyond. Melissa West is one of our 2020 honorees who is committed to being ALL About Service.

Palmetto GBA employees recognized for extraordinary philanthropic efforts

Each year, the Central Carolina Community Foundation (CCCF) helps select divisions within the company to receive the Gift of Time and Talent and the Gift of Treasure awards. Congratulations to Division 10: Support Operations on being named the Gift of Time and Talent winner and to Division 34: Systems and Support on being named the Gift of Treasure winner.

Adopting customer perspective allows CX Award winner Mark Cade to find resolutions

The Customer Experience (CX) recognition honors Palmetto GBA associates who consistently go above and beyond. Mark Cade is one of our 2020 honorees who is committed to being ALL About Service.