Coach of the Quarter - Mike Kelly

Mike Kelly is the cost accounting department manager, which includes budget and time/labor posting teams. Mike's dynamic leadership qualities enable the team to reach strategic growth goals. Mike is a true mentor. His ability to continually motivate the team paired with his focus on development training and collaboration has led to ongoing success.

Mike and his team have been exceptionally successful in the first half of 2021. The team has completed contract closeouts, internal and external audits, and special requests/projects from the operations team. Even while working remotely, Mike has worked closely in touch with all team members to ensure productivity remains high, assignments are being completed timely and efficiently, and key measures are met. Mike's initiative and drive to be exceptional, not only make him a great asset to his department but also Palmetto GBA.

Team of the Quarter - General Ledger Accounting Team

The General Ledger Accounting (GLA) team completes the monthly financials statements, adjusting journal entries and reconciliations, business license applications, property tax forms, and escheatment reports. This team is highly efficient, and in 2020, the GLA team met 100% of their key measures while submitting three process improvements.

At the beginning of each year, this team goes into overdrive, assuring that all year-end and beginning of the year work is completed. This involves creating statements for the tax department and working with auditors. Through their hard work and dedication, the audit and audited statements were completed on time without error.

Team members - De’Andrea Johnson-Pringle, Rebecca Jordan, Encarnita Marcella, Stacey Ray, and Wilda Williamson

Process Improvement of the Quarter - Deltek Website Upgrade

The Cost Accounting department is responsible for upgrades to Palmetto GBA’s timekeeping system website, Deltek Time. The most recent upgrade to the Deltek Time site included developing a user-friendly landing page for various timekeeping resources such as: Did You Know, Job Aids, timekeeping forms, recent news, and information on the Service Contract Act (SCA).

The overall positive feedback received from users demonstrates that the upgrade has drastically minimized the amount of time it takes employees to locate information on the site and has decreased the amount of time required to assist employees.

Team members - Felicia Davis, Denise Dearing, David Garrick, Mike Kelly, and Amber Lee

Associates of the Month

April – Zachary Dedonis

Zachary Dedonis, an Accountant IV, has worked at Palmetto GBA for nearly 10 years and he continues to make significant positive impacts each day. His work includes daily notification emails, reconciliations, and financial submissions for the entire JM A/B MAC organization. He also continued to make regular maintenance updates on many processes to maintain effectiveness. Zachary's contributions continually exceed regular work duties, representing his extraordinary dedication to exceeding both internal and external customer satisfaction.

May – Troy West

Troy West, an Accountant I,  joined the Palmetto GBA team in 2017. Troy is a proactive, hardworking, and collaborative team member. Many of his team members state "Troy can be found assisting others, even those not within our team, and he always does it with a smile and a cheerful attitude."  Troy is highly respected by his teammates. Troy provides exceptional customer service when interacting with external and internal customers. He often receives a high volume of checks which require further research. Troy does not hesitate to perform extensive research and contact the provider when necessary. He has become the lead point of contact for JM A/B MAC Part B and JJ A/B MAC Part B lines of business when communicating with the provider on inquiries and follow-ups. Troy is a tremendous asset to the team and Palmetto GBA. 

June – Gabriel Negeri

Gabriel Negeri, an Accountant III, has been with the company and the Cost Accounting department for almost two years. His role in the team is processing invoices with the Railroad Retirement Board (RRB) SMAC contract. Over the last two months, the Centers for Medicare and Medicaid (CMS) has requested improvements to the CMS Analysis, Reporting, and Tracking (ART) system. Gabriel took on this request and implemented changes for his contract as well as the JJ and JM A/B MAC contracts. Even when a high-priority request is made on top of his normal workload, Gabriel always keeps a positive mindset and works with the highest quality to deliver outstanding results.