Happenings

Senior Operations Analyst Lovealee Blevins recognized for going above and beyond for customers

The Customer Xperience (CX) recognition honors Palmetto GBA associates who consistently go above and beyond. Their customers and co-workers applaud their commitment to being ALL About Service.

“Customer service means always doing your best to go above and beyond the customer’s expectations to provide them the assistance they are seeking and more,” says Senior Operations Analyst Lovealee Blevins.

There are many elements to providing excellent customer service, according to Blevins, but there’s one thing that is critical.

“Sometimes it may take patience, knowledge, good communication or just keeping a positive attitude while assisting the customer, but always putting your customers’ needs and concerns at the forefront of your interactions with them is the key to providing exceptional customer service,” she says.