Happenings
M Team Announces Outstanding Q3 Associates
Associate of the Month — July
Jessica Jackson
Jessica Jackson, a quality control analyst in Audit and Reimbursement, won the July Associate of the Month award for her exceptional contributions to a special project. Leveraging her extensive experience from the Appeals Department, Jessica provided invaluable support by conducting trainings, creating resources and organizing essential materials on Teams for easy access. She initiated a team chat to facilitate knowledge sharing and quick problem solving.
Jessica’s dedication to assisting her colleagues exemplifies her commitment to superior customer service. She developed a workpaper template that streamlined a process, making it more efficient. Her continuous availability for questions, individual training sessions and her role in reviewing and settling cases significantly contributed to the project’s success. Jessica’s positive attitude and proactive approach have made her an indispensable asset to the team.
Associate of the Month — August
Taylor Barlow
The August Associate of the Month is Taylor Barlow, a senior cost report technician in Medicare Reimbursement. Taylor received the award because of his exceptional organizational skills and dedication to teamwork. During the third quarter, his team was tasked with a sizable, special project that had a hard deadline at the end of August. Taylor provided invaluable support to his team leader, helping to assign and track thousands of cost reports. His ability to juggle multiple responsibilities and maintain high standards of accuracy and efficiency was instrumental in the team’s success in meeting weekly and project completion deadlines.
Taylor’s meticulous attention to detail and innovative approach were key factors in the project’s success. He not only ensured that each cost report was processed accurately but also took the initiative to modify the workflow, which significantly increased efficiency. His contributions have set a high standard for excellence and have been a source of inspiration for the entire department.
