Process Improvement of the Quarter - Cutoff Check Verification

Before the implementation of the new disbursement packet process, payment overview screens for the first and last check from each Line of Business (LOB) were manually saved. This resulted in saving 36 PDF files from Healthcare Integrated General Ledger Accounting System (HIGLAS) to the packet - a time-consuming process. Post-implementation now allows for team members to copy and paste the final payment register and highlight the first and last check from each line of business. The process has eliminated saving multiple PDF files, which would also require access to HIGLAS for check verification. This improvement has saved over two hours per week and streamlined the process.

Team of the Quarter - Time Reporting and Non-MAC Contract Cost Accounting Team

The Time Reporting and Non-MAC Contract Cost Accounting Team are comprised of two teams with very diverse job functions. While working exclusively from home, the two teams joined efforts to collaborate on new and upcoming projects. The constant communication between members helped increase productivity and reduce additional stress due to working remotely. This great team dynamic was critical in the completion of the Deltek Timekeeping upgrade implemented at the end of 2020 and the new Deltek Webport website launched in February. Both improvements streamlined workflows to create a more productive interface for all.

The Time Reporting and Non-MAC Contract Cost Accounting Team is awarded the first quarter 2021 Team of the Quarter for their collaborative work to improve the Deltek system for all associates.

Team Members: Amber Lee, David Garrick, Denise Dearing, Felicia Davis, and Telisha Goodwin

Associates of the Month

January - Shanika Goggans

Shanika Goggans is an Accountant I who aims to help herself and others reach their full potential. With almost 10 years at Palmetto GBA, Shanika has trained many new hires, reached new team goals, and has done it all with a smile and a positive attitude. She is always looking for new ways to improve the processes of her team and is submitting a new process improvement in the next period. Shanika exemplifies what it means to be a team player.

February - Felicia Davis

Felicia Davis, an Accountant II, knows what it takes to be a team player. Felicia is not one to shy away from helping others or providing additional training or assistance with projects. She not only assists her team but makes sure that her projects are done on time and completed to the highest and best possible standards. Felicia is a valued member of her team and a great asset to the company.

March – De’Andrea Johnson-Pringle

De'Andrea Johnson-Pringle, an Accountant II, prides herself in going above and beyond to be a valuable member of her team. She strives to further develop (or improve) her accounting skills, help new team members with onboarding and assisting with new reports or tasks.

De’Andrea consistently demonstrates her eagerness to learn new roles and responsibilities and was a member of the audit team that submitted more than double the amount of confirmation letters from the previous year. Every day De’Andrea shows what being a teammate is all about.