Happenings
Division 28 Celebrates Its Q4 2025 Award Winners
Coach of the Quarter
Andriy Lasiychuk
Audit Supervisor Andriy Lasiychuk is recognized as Coach of the Quarter for his exceptional leadership and commitment to quality. He consistently supports auditor development, promotes open communication and ensures accuracy through thorough pre‑settlement reviews. When challenges arise, Andriy walks through the issue and resolution so his team can apply the right approach with confidence and consistency. His dedication to process enhancements and departmental standards makes a lasting impact.
Congratulations, Andriy!
Process Improvement of the Quarter
Wage Index Letter Form
Team Members: Georgina Chiejile, Stephanie Gandy, Maria Helena Miguel de Almeida and LaDiamond Shaw,
The Wage Index Letter Form team is honored with Process Improvement of the Quarter for creating a unified, automated template that streamlines 14 wage index letter types. The process automatically pulls audit preparer, reviewer, and provider details, eliminating the need to log into multiple systems for each letter. The template also standardizes formatting and language across all correspondence. This improvement cuts letter‑preparation time from 18 to eight minutes and enhances accuracy, efficiency and overall service to providers.
Team of the Quarter
Wage Index Warriors & Inpatient Rehabilitation Facility (IRF) Compliance Champions
Team Members: Nakia King, James Page, Angela Spillis and Nichole Terry
The Wage Index Warriors & IRF Compliance Champions delivered an outstanding performance during one of the most demanding periods of the year. In August, the team assumed full responsibility for the Centers for Medicare & Medicaid (CMS) Wage Index Project that required updating information for more than 200 providers by November. Despite tight deadlines and new team members, they completed the updates while also managing 70 IRF compliance reviews. Their communication, adaptability and commitment to quality ensured accurate and timely results and earned them Team of the Quarter.
