Neal Burkhead, Palmetto GBA president and chief operations officer, presents Jamie Potteiger, an application development manager, the Excellence in Leadership Award.

Congratulations, Jamie Potteiger!

For demonstrating exceptional leadership and dedication, Jamie Potteiger has been named Manager of the Quarter for the first quarter of 2025. An application development manager for the Third-Party Administration (TPA) Systems and Operations Department, Jamie's outstanding management skills and ability to overcome challenges have been pivotal to her team’s success.

In 2024, Jamie was entrusted with the critical task of managing the development of a new TPA portal. Jamie embraced this challenge enthusiastically. She quickly familiarized herself with the programs, meeting with the Centers for Medicare & Medicaid Services (CMS) regularly, gathering requirements and collaborating with developers to efficiently create a functional and user-friendly portal.

Jamie’s leadership, organizational and communication skills are truly commendable. Undaunted by the complexity of the project, she worked diligently with her team to establish requirements and to complete the portal on time.